FAQ


 Where are Magnolia Rose Handbags made?

Magnolia Rose Handbags are handcrafted in Florence, Tuscany in Italy. Genuine Italian leather is treated in several ways, such as crocodile stamped leather, Saffiano leather which is treated leather for extended durability, and suede leather. Magnolia Rose works in partnership with three premium and luxury handbag creators in Florence, and your new handbags will come stamped with "Genuine Italian leather" on the interior of handbag, or "Vera Pelle", which in Italian means "genuine leather".

How will I receive Magnolia Rose Handbags?

Magnolia Rose Handbags will be posted within Australia from the Australian business address (Sydney, NSW) via Australia Post, and can be expected to be received within 3-5 days, or possibly longer for remote rural areas. Customers also have the option of Express Post at the checkout.

How will my new handbag be packaged?

Your new Magnolia Rose handbag will be packaged securely with dustcover and care instructions for your new purchase.

What is your guarantee on your products?

As an Australian business, we stand by our products and your right under ACCC legislation to be happy with you purchase, and will refund or replace your handbag due to defect. All handbags will be inspected for defects before postage, and please inspect your postage on arrival. In the unlikely event there was a defect, the handbag should be posted back to Magnolia Rose and exchanged or refunded within 14 days. The quality of the workmanship is under warranty for 6 months from date of purchase.

This warranty extends to this workmanship of the products, however does not extend to the mistreatment or undue care of the product through the fault of the purchaser. Premium Italian leather should be treated with care, and like all natural leather, be kept sheltered from water and rain, and be managed with care.

Should you simply change your mind, want another colour, or the product was not as anticipated, you can return the handbag within 14 days, in the same original condition, unused and with tags on, at the customer's expense.

However, we trust you will be thrilled with your new Magnolia Rose Handbag!

Magnolia Rose handbags have traded since 2010 under Australian Business Number (ABN) 81432554461

Do you ship worldwide?

Yes, Magnolia Rose Handbags ships worldwide for a flat fee, which will be included in your purchase at checkout. Shipping times should be expected to take from 7-14 days internationally.